Frequently Asked Questions
- What do I need to bring to be prepared for class?
A smile, some water, a towel, and a mat. Please arrive 10-15 minutes early to your first class to get registered and fill out our health waiver. Even better, download our FREE custom Twist Yoga app here for iPhone or here for Android. You can buy class cards or monthly passes, reserve your classes on your phone and keep up with our special app-only flash sales and promotions! Or, register for an account on MindBody and take care of all that stuff ahead of time. A mat and towel can be rented for $2 each if you forget yours or don’t own one yet. We also sell the ultra-fab and by far BEST yoga mats and towels on the planet – Manduka and Yoga Design Lab.
- How hot is the room going to be?
Our classes range in temperatures which are designated for each class on our schedule and class descriptions. The humidity is around 30-50% (imagine Miami). It’s hot and juicy and so awesome. Our Intro, Yin/Restorative, and some Flow classes are not heated. We also have other vinyasa power 1 classes that are just set to a comfortable temperature.
- I am not sure which pricing option or class works best for me?
No problem! Olga, our Membership Ambassador, is here to help! Email her here and she can answer any questions you may have about yoga, the studio, what to expect and guide you through all the pricing options and classes.
- Should I eat or drink before class?
This is a personal choice. For morning classes, some yogis prefer to practice on an empty stomach with no solid foods prior to class. Others get dizzy if they practice without a little something in their belly. Reassuring, right? Of course, it all depends on the time of day, too. For early classes, a piece of fruit or toast and your favorite nut butter are a good start. It’s best to stay clear of heavy meals, but make sure you are always hydrated. Also, plan a protein and carb heavy meal no more than an hour after class if possible. You will want to make sure you add more liquids into your diet to replenish all the sweat lost during class. Some folks like to add an electrolyte replacement as well. Find your twist on eating and drinking.
- Do I need to make a reservation?
We highly recommend making a reservation for your class. The practice room is limited to 28 students. Spots fill on a first-come, first served basis. You can reserve classes up to 14 days in advance. If you reserve your space prior to class, you are guaranteed a spot which is good, and you are also more likely to make it to the class which is even better!
If you reserve a class and need to cancel, please do so at least 1 hour prior to the class so we can release your spot to the wait list and you can avoid being charged. However, waitlisted clients will be given priority to take a class if clients holding a class reservation have not signed in 5 minutes prior to class starting. Late cancellations or no-shows incur a $15.00 charge to accounts with an unlimited monthly membership OR the reduction of one class from a class package.
We all know it’s not always in the plan to make it to class but then your schedule clears up (YEH!) so you can also feel free to just show up, and if there are spots left, they are yours! – Yet another reason to download the FREE Twist Yoga custom app now and make it really easy to manage your schedule.
The teachers will lock the front door when class begins, and we respectfully ask that if you arrive late, please do not knock on the door. We want to preserve the solitude of the practice room and respect other students.
- Will my class package expire?
Class cards expire one year from the date first used. We want you to feel free to practice at Twist Yoga any time that works for you. We’re busy people, right? Things come up and we’re here for you when you want to come back.
- What about unused class packages? Can I transfer them?
No. When purchasing a punch-card or unlimited membership, it is only good for the specific person purchasing the membership. Class packages are not transferable to friends or family members.
- I have to go straight to work after class. Do you have showers?
We offer separate men’s and women’s dressing areas, as well as two dedicated women’s showers and restrooms, and a separate unisex shower and restroom. We have blow-dryers and spa-quality soap/shampoo/conditioner if you need to get somewhere fancy after class.
- Which classes have music?
Most classes at Twist Yoga are accompanied by music. The type of music will be chosen by the teachers based on their class plan or what the students are in the mood for that day. Got a favorite song? Let us know and we’ll incorporate it into one of our upcoming playlists! Or, dedicate a song to your favorite yogi friend for a special occasion.
- How old do I have to be to practice at Twist?
For our regular classes, children must be at least 13 to attend with a parent and 16 to attend alone.
- Do you have childcare?
YES! We will have childcare over the summer for particular classes. Stay tuned for more details soon!
- Do you have gift cards available? How do I purchase them?
Of course! We have gift cards of any amount available for purchase at the studio or online. We accept checks and credit cards. We wrap them in a cute little package and include a discount coupon on our retail items and even include a card to make the gift extra special and take some stress off you. Less time shopping = more time TWISTing, right?
- Do you have an introductory special?
Our new student intro special is offered to new students on their first visit to the studio and is offered to Portland metro residents only. The introduction special must be purchased on your first visit as it will not be available for purchase on future visits. The intro price is $49 for one-month unlimited yoga. That’s a $50 savings! At Twist Yoga, we think you need a month to experience as many classes as possible to really see the power of yoga and get a good vibe in the studio and our top-notch teachers. We dare you not to love it!
PLUS< if you purchase our Monthly Unlimited else prior to your New Student Intro Package expiring, you get $10 off that package – even for our monthly auto-pays (taking them down to just $94 a month for unlimited yoga!). AND if you sign up for our Twist Yoga Online classes, it’s just $10 more a month for unlimited yoga classes streamed to any device!
- How do I cancel the unlimited monthly autopay?
We are happy to accommodate your cancellation anytime after the 3-month auto-pay contract minimum. The unlimited membership will automatically continue after the 3 months unless you advise us to cancel it. Please let us know ASAP if you want to cancel. We need at least 20 days prior to the next billing cycle. And please let us know if there is anything we can do on our end to make your experience at Twist Yoga better. Click here to drop us a line.
- Yikes! I have an injury. Can I still practice at Twist?
We request that you consult with your doctor prior to practicing and to please inform our instructors so they may assist you with various poses and make adjustments to your practice when necessary. We have blocks and straps to help with most issues.
- Got a bun in the oven?
Congratulations! We request that you consult with your doctor prior to practicing and please let them know that the room is heated and in some classes, temperatures can reach 100 or more, plus humidity.
If you decide heated yoga is right for you, please inform our instructors so we may assist you with various poses and make adjustments to your practice when necessary.